Takuya Y

Student Service

EF International Language Schools Canada Ltd.

Nov 2024 - Present • 1 yr 6 mos

Activity Leader @Toronto, Canada | Oct 2025 – Present ● Plan, organize, and lead a variety of social, cultural, and recreational activities for 400+ international students ● Introduce and promote public events in Toronto to enhance students’ cultural experiences ● Adjust activity schedules flexibly based on student feedback and participation trends ● Foster a lively and inclusive campus atmosphere while ensuring smooth operation of daily events ● Collaborate with staff to maintain student satisfaction and engagement across diverse nationalities Student Service Coordinator @Victoria, Canada | Mar 2025 – Sep 2025 ● Communicate daily with 100+ sales offices in 60 countries to ensure safe and compliant study abroad procedures ● Host weekly online Pre-Arrival Meetings for departing students, covering packing, preparation, and arrival details ● Arrange airport transfers by planning optimal pickup times/routes with transport providers; handle up to 100 arrivals and departures each in peak season ● Act as first contact for all non-academic and non-accommodation inquiries for 100–200 students on campus ● Create monthly activity calendars with 50+ paid/free options, ensuring fair access across schedules ● Coordinate with local vendors to organize tours, negotiate discounts, and enhance student experiences in Victoria Activity Leader / Greeter @Vancouver, Canada | Nov 2024 – Feb 2025 ● Delivered outstanding customer service, welcoming students and fostering a positive environment. ● Assisted with planning and executing activities, ensuring an engaging and inclusive experience.