Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Takwa S
@takwa_sakkar
AfterSales Service Technician Customer Advisor
Tunisia
Arabo, Inglese, Francese
Chi sono
I am a graduate in English Language, Literature, and Civilization with solid experience in after-sales service, technical support, and customer relations. I am recognized for my ability to analyze needs, offer personalized advice, and apply an effective pedagogical approach to maximize customer satisfaction and loyalty.
Competenze
Takwa S
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
gestione campagne
I will manage your sales outreach
Messaggistica ed email
I will business customer care specialist
Esperienza lavorativa
Technical Advisor / Customer Service
Concentrix • Full time
Dec 2023 - Present • 2 yrs 10 mos
Responsible for handling customer requests, diagnosing technical incidents, and proposing tailored high-value solutions. Ensures high customer satisfaction by establishing trust and providing structured pedagogical support. Actively participates in team meetings to share customer feedback and optimize operational processes.
