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Talles M
@tallesdcmeira
IT Support Infrastructure Analyst
Brasile
Inglese, Spagnolo, Portoghese
Chi sono
I am an IT professional with 5 years of experience in technical support, infrastructure, and corporate IT environments. I specialize in Level 1 and 2 support, Active Directory, Microsoft 365, and networking technologies including Fortinet and Sophos firewalls. My key strengths include technical troubleshooting, cybersecurity, and adaptability in private cloud environments.
Competenze
Talles M
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza tecnica
I will provide professional remote IT support
Esperienza lavorativa
IT Analyst
L3TI SOLUÇÕES EM TI • Full time
Sep 2019 - Sep 2024 • 5 yrs
• Provided Level 1 and 2 support, both on-site and remotely, resolving hardware and software issues. • Installed, configured, and updated operating systems and corporate software. • Managed user accounts and access permissions in Active Directory and Microsoft 365. • Performed preventive and corrective maintenance on desktops, notebooks, and printers. • Executed and supported backup routines using Acronis and private cloud environments. • Provided Level 1 and 2 support for Fortinet and Sophos firewalls.
