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UX/UI designer
Nierman Practice Management • Full time
Jul 2014 - Apr 2025 • 10 yrs 9 mos
● Nierman Practice Management is the leader in dental sleep medicine and medical billing services, software, and CE course solutions based in the USA with remote developers team. ● Led UX design for 15+ new product features end-to-end — from research and user testing to deployment — reducing redesign cycles and improving release quality. ● Conducted stakeholder interviews across departments. ● Completed competitive analysis for market solutions, directly influencing strategic roadmap decisions and helping prioritize high-impact features. ● Designed onboarding flows, guides, hotspots, and tooltips. ● Created over low- and high-fidelity prototypes in Adobe XD, accelerating validation and enabling teams to make decisions sprints faster. ● Developed vector graphics and UI assets. ● Built wireframes, personas, journey maps, and user stories for multiple product modules, improving cross-team understanding and reducing miscommunication. ● Delivered responsive layouts using HTML, CSS, and JavaScript, improving mobile performance and ensuring compatibility across major browsers. ● Implemented layout and UX refinements informed by usability testing. ● Collaborated with Sales, Marketing, Engineering, and Client Success teams. ● Managed over 350 developer sprint and backlog tasks in Jira, prepared sprint planning artifacts. ● Supported implementation across a complex tech stack (.NET 8, ASP.NET, SQL Server, Ember.js, Kendo, Azure, etc.)