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Tapas Gupta
@tapasgupta1006
Python L1 Application Support Engineer
India
Inglese, Hindi
Chi sono
I am a Python L1 Application Support Engineer with experience in production support, incident troubleshooting, log analysis, SQL/MySQL, application monitoring, and technical documentation. I work with Python to automate repetitive support checks and log parsing tasks. I can help with application troubleshooting, log analysis, SQL data validation, Python scripting, and support documentation. I focus on practical solutions, clear communication, and reliable delivery.
Competenze
Tapas Gupta
offline •
Consulta i miei servizi
Assistenza tecnica
I will create python scripts for log analysis and automation
Esperienza lavorativa
Analyst
Capgemini • Full time
Aug 2024 - Present • 2 yrs 1 mo
Provided L1 application support for enterprise applications for a banking client, including ticket triage, incident troubleshooting, log analysis, SQL-based data validation, and application monitoring. Worked across Linux and Windows environments using Dynatrace and Grafana. Developed Python scripts for repetitive support checks and log parsing, documented troubleshooting procedures, and collaborated with development, QA, and DevOps teams to resolve production issues within SLA.
