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I will setup glpi helpdesk, asset management and active directory
Network and Systems Administrator
I am a dedicated Network & Systems Administrator with over 3 years of hands-on experience optimizing IT infrastructures for 250+ users. My expertise includes Microsoft Active Directory (AD) administra...
Informazioni su questo servizio
Looking for a powerful, open-source ITSM and Asset Management solution?
I will install, configure, and optimize GLPI to streamline your IT helpdesk and track your entire infrastructure seamlessly.
What I offer:
- GLPI Deployment: Clean installation on your Ubuntu or Debian Linux server.
- Active Directory Integration: Connect AD/LDAP for automated user syncing and authentication.
- IT Asset Management: Track hardware (computers, network devices) and software licenses.
- Helpdesk & Ticketing: Configure interactive dashboards, categories, and workflows.
- Smart Notifications: Set up automated alerts for ticket updates.
Get full control over your IT service management without expensive proprietary fees!
Note: Please message me before placing an order to discuss your specific infrastructure and requirements.
Sistema operativo:
Windows
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Linux
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Android
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Vmware
Il mio portfolio
FAQ
What do you need to start the GLPI installation?
I will need SSH access to a clean Linux server (Ubuntu or Debian recommended) with root or sudo privileges. If you want Active Directory integration, you will also need to provide the LDAP domain details and a service account credentials.
Will my team be able to log in using their Windows/Domain passwords?
Yes, exactly. Once the Active Directory (LDAP) integration is complete, GLPI will securely sync your user database. Users can then log into the helpdesk portal using their existing network credentials without needing a separate password.
Can GLPI automatically turn incoming emails into support tickets?
Yes, absolutely. I can configure mail receivers (using IMAP or POP) so that whenever a user sends an email to your IT support email address, GLPI will automatically generate a ticket and notify your technical team.
Can we automatically discover and track all IT hardware assets?
Yes, GLPI has an advanced asset management system to track computers, network hardware, and software licenses. I can set up the foundational inventory system, and we can discuss setting up GLPI agents or network scanning tools to automate asset collection.
