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tatianna_va

Tatianna W

@tatianna_va

Virtual Assistant E commerce Support

Stati Uniti
Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Hi, I’m Tatianna, a reliable and detail-oriented Virtual Assistant with over 5 years of experience supporting growing businesses through high quality customer service and administrative assistance. I specialize in helping e-commerce brands and service-based businesses stay organized, responsive, and professional by handling day to day customer communication and backend tasks so you can focus on growth.... Continua a leggere

Competenze

t
tatianna_va
Tatianna W
offline • 

Consulta i miei servizi

Messaggistica ed email
I will virtual assistant ecommerce support
A partire da100 USD / progettoMaggiori dettagli

Esperienza lavorativa

Stripe

Chat/Email Representative

Stripe • Full time

Feb 2018 - Oct 2023 • 5 yrs 8 mos

Provided professional customer support services through live chat and email communication for e-commerce and service-based businesses. Assisted customers with order tracking, billing concerns, product inquiries, account updates, refunds, and issue resolution while maintaining a positive customer experience. Managed high-volume inboxes, responded to inquiries in a timely manner, and documented interactions using CRM systems and support platforms.