t
techzaki

Zaki

@techzaki

IT consultant

Canada
Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Hi, I'm Mohamed — an IT support and service delivery professional based in Ottawa, Canada, with experience in asset management, ticketing systems, and process automation for real businesses. If you're spending hours every week on a task a computer should be doing for you What I can help with: Automating repetitive spreadsheet tasks (Excel, Google Sheets) Building scripts that auto-generate recurring reports Setting up automated email reports, reminders, and alerts Cleaning up and organizing messy business data Fast turnaround, clear communication, and automations built to actually get used... Continua a leggere

Competenze

t
techzaki
Zaki
offline • 

Consulta i miei servizi

Programmazione e tecnologia
I will automate your excel or google sheets tasks with python or vba scripts
A partire da75 USD / progettoMaggiori dettagli
Assistenza tecnica
I will build an automated report generator from your CSV or excel data
A partire da100 USD / progettoMaggiori dettagli

Esperienza lavorativa

Government_of Canada

IT consultant

Government of Canada • Part time

Aug 2022 - Dec 2024 • 2 yrs 4 mos

Delegating and setting up new users  Receive clients/employees at IT kiosk  Imaging of PCs  Use of BMC Remedy ticketing system  Use of Orion ticketing system  High use of Active Directory  Experience with Citrix  Experience with Entrust and Soft Tokens  Knowledge of Transport Canada policies  Use of Azure to administrate users  Software installation of various Transport Canada software  Mapping and creating network drives  Teams/Zoom support  Applying fixes and troubleshooting hardware and software problems  Training of new IT employees on general setups of all Transport Canada employees  Tracking of equipment for inventory and lifecycle purposes  Using network drives to install and instruct software and licensing information

Kyndryl

Computer Technician

Kyndryl • Part time

May 2022 - Aug 2022 • 3 mos

 Worked on Scotiabank equipment refresh project  Updated bank branches with new equipment  Onsite imaging of machines  Consulted and communicated with branch representatives  Handled equipment and asset inventory recording