t
thuy_pham198

Thuy Pham

@thuy_pham198

Virtual Assistant for Workflow and CRM Support

Vietnam
Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Hi, I’m Thuy, a Virtual Assistant specializing in workflow management, CRM support, and business operations. I help service businesses organize client data, improve booking and follow-up processes, and reduce repetitive manual work. Using Google Sheets, Google Calendar, Google Apps Script, AppSheet, and Zoho CRM, I build practical workflows and automate tasks to improve efficiency. I’m organized, detail-oriented, and committed to clear communication and reliable support.... Continua a leggere

Competenze

t
thuy_pham198
Thuy Pham
offline • 

Consulta i miei servizi

Assistenza generale
I will be your virtual assistant for workflow and CRM support
A partire da15 USD / progettoMaggiori dettagli
Gestione CRM
I will automate typeform to zoho CRM integration
A partire da15 USD / progettoMaggiori dettagli

Portfolio

Esperienza lavorativa

Self-Employed_/ Freelancer

Virtual Assistant | Workflow & CRM Support

Self-Employed / Freelancer • Lavoratore autonomo

Jul 2026 - Present • 3 mos

Develop and test workflow solutions using Google Sheets, Google Calendar, Google Apps Script, and CRM tools. - Organize booking records and appointment information. - Structure client data and follow-up workflows. - Develop scripts to reduce repetitive manual tasks. - Test CRM processes and identify opportunities to improve operational efficiency. CRM email automation was not fully tested due to limitations of the free plan.

MBBank

Credit Officer

MBBank • Full time

Jun 2016 - Oct 2022 • 6 yrs 4 mos

Worked in banking and financial services, handling both individual and business credit operations. - Reviewed customer and business credit applications and supporting documents. - Maintained accurate customer records and credit-related documentation. - Supported credit assessment and lending processes. - Communicated with individual and business customers to collect information and follow up on documentation. - Followed internal procedures and requirements for document processing and record management. This experience strengthened my skills in data accuracy, document management, customer communication, problem-solving, and operational workflow management.