Liran Haber

Business Systems Architect

Liran Haber • Lavoratore autonomo

Dec 2015 - Present • 10 yrs 10 mos

I design and build connected business systems for growing companies: CRM, automation, AI and integrations across sales, customer service, onboarding, documents, billing and HR. Typical work includes Zoho CRM and HubSpot implementations, WhatsApp and phone integrations with AI call summaries, client onboarding with e-signature, CRM data repair, and attendance-to-payroll integrations. I map processes, define ownership and controls, build with Make, Zapier, APIs and custom code, and stay involved as the business evolves.

Business Development Manager

RCS • Full time

Dec 2012 - Dec 2016 • 4 yrs

▪ Locating new growth engines and expanding current engines while relying on the current global infrastructure within the group. ▪ Building a new division from the ground up, including full P&L responsibility, market research, recruitment, marketing, presenting in trade shows all around the world (Hong Kong, USA, Europe, etc.), building business practices, locating strategic suppliers and clients, day-to-day management, etc. ▪ Managing the renewable energies division within the group, demonstrating a 40% sales increase in just three quarters, entering new markets (Australia, USA, Japan, etc.). ▪ Direct management of 12 inside sales managers and indirect management of employees from supporting divisions (CRM, Logistics, etc.). ▪ Member of the management committee, reporting directly to the CEO and president of the group.

COO

Avon • Full time

Dec 2009 - Dec 2011 • 2 yrs

▪ Building from scratch a full operations organization for Avon in Israel. ▪ Full supply chain responsibility, including inventory control and optimization, transportation, warehousing, distribution, 3PL management, customer service, IT, and web, etc. ▪ Daily contact with internal partners, such as R&D, marketing, sales, production, legal, etc. ▪ Architecting a full suite of IT systems, such as: WMS, CRM, inventory management, web, including e-commerce, order fulfillment management, etc. ▪ Full P&L responsibility, as well as shared responsibility for other budgets. ▪ Initiating and leading complex multi-million Euro projects in CENA (Central Europe North Africa). ▪ Matrix reporting to the Israel country manager, Spain country manager, and EMEA operations director.