
Toheeb A
AI Chatbot and Workflow Automation Expert
Competenze

Consulta i miei servizi


Portfolio
Esperienza lavorativa
n8n Automation Engineer & AI Workflow Specialist
Automation Solutions • Freelance
May 2025 - Present • 1 yr
Built and deployed custom n8n automation workflows and AI agent systems for businesses looking to eliminate repetitive tasks and connect their tools into one seamless operation. Designed multi-step workflows integrating platforms such as Slack, Notion, Airtable, HubSpot, Gmail, and Google Calendar — reducing manual data entry and follow-up time significantly. Developed AI-powered agents using the OpenAI API capable of making smart decisions, generating automatic responses, and routing tasks without human input. Set up WhatsApp chatbot integrations via n8n and third-party APIs for automated client communication. Delivered full documentation with every project so clients could understand, manage, and scale their automations independently.
AI Customer Support Chatbot Developer (Voiceflow + ChatGPT)
AutomationLinks • Freelance
Dec 2024 - Present • 1 yr 5 mos
Designed and deployed intelligent AI customer support agents for websites built on platforms including Shopify, WordPress, Webflow, and Wix. Trained chatbots on client-specific knowledge bases — including FAQs, product details, and service information — enabling them to handle customer queries accurately without human involvement. Integrated ChatGPT and the OpenAI API to power natural language understanding, allowing bots to respond conversationally and handle complex or unexpected questions. Built lead capture flows within chat widgets to collect visitor contact details and pass them automatically to CRMs or Google Sheets. Implemented escalation logic so unresolved queries were flagged and routed to human agents via email or Slack — ensuring no customer was left without support.
AI Chatbot Developer & Conversational Automation Specialist
Independent Home Lending • Freelance
Oct 2024 - Present • 1 yr 7 mos
Designed and deployed custom AI chatbots for small businesses and entrepreneurs across Instagram, Facebook, WhatsApp, and Telegram using ManyChat, Botpress, and Voiceflow. Built intelligent conversation flows that automate lead capture, answer FAQs, and book appointments 24/7 — reducing manual response time by up to 80%. Integrated ChatGPT/OpenAI API into chatbot systems to enable natural language understanding and smart, human-like replies. Connected bots to CRMs, Google Sheets, and email tools to create seamless end-to-end customer journeys. Delivered custom automation funnels for coaches, e-commerce stores, and service businesses looking to scale without hiring extra support staff.