
Tosh M.
Python Automation and Internal Tool Developer
Competenze

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Portfolio
Esperienza lavorativa
Senior Manager, Customer Service
Nippon Express
Jun 2022 - Present • 4 yrs 2 mos
Manage customer service operations and improve internal workflows. Independently plan, build, test, and roll out practical tools using Python, Flask, Excel and VBA, CSV processing, and AI-assisted workflows. Projects include visitor and meeting scheduling, temperature and humidity monitoring, contract record consolidation, document workflows, and reporting tools. I define requirements, validation rules, acceptance checks, and handover documentation with the people who use each workflow.
Sales Project Manager
丰田纺织(中国)
Jan 2018 - May 2022 • 4 yrs 4 mos
Led customer-facing automotive interior projects for BMW from Shanghai. Managed RFQs, profit and cost analysis, pricing strategy, and stakeholder coordination across China, Japan, Germany, and internal teams. Developed sustainable pricing based on plant cost structures and supported the award of two BMW headliner programs.
Sales Manager
TOYOTA BOSHOKU ASIA CO
Oct 2011 - Mar 2015 • 3 yrs 5 mos
Managed ASEAN and India business development and cross-border project coordination. Coordinated a joint-venture setup in India and supported customer development with TATA, Mahindra, and Volkswagen. Organized pricing, progress, and decision information across regional and headquarters teams.