L Phan
Manual English to Vietnamese Translator
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Guest Experience Supervisor
JW Marriott Cam Ranh Bay Resort and Spa • Full time
Jul 2025 - Present • 10 mos
A “powerful orange” in hospitality - positive, supportive, and energetic. I’m passionate about creating memorable guest experiences, supporting my team at my Guest Experience Supervisor position, and bringing productive energy to every guest interaction.
Front Desk Curator
Hotel Carmichael • Full time
Apr 2024 - Jun 2025 • 1 yr 2 mos
Oversaw day- night audit operations and provided front desk support while assisting international guests. Known for leveraging multicultural awareness and language abilities to create comfortable and positive guest experiences.
Regent Service Attendant
Regent Phu Quoc • Full time
Feb 2023 - Mar 2024 • 1 yr 1 mo
Thrived in a fast-paced luxury hospitality environment, managing multiple responsibilities while delivering attentive guest service. Experienced in complaint resolution with strong listening, communication, and interpersonal skills to ensure guest satisfaction.