Tyler

Recruitment & Talent Acquisition Specialist

Jan 2022 - Dec 2024 • 2 yrs 11 mos

- Full-Cycle Recruiting: Managed candidate sourcing, screening, evaluation, and interview coordination for roles supporting Plush Island’s Amazon-affiliated e-commerce, customer operations, administrative, and business support functions. - Candidate Assessment & Selection: Reviewed resumes, applications, work history, communication skills, and role alignment to identify qualified candidates for open positions across remote and operational hiring needs. - Job Posting & Talent Pipeline Development: Created and maintained job postings, organized applicant pipelines, and supported outreach strategies to attract candidates aligned with company needs, brand standards, and Amazon marketplace support operations. - Interview Coordination & Candidate Communication: Scheduled interviews, communicated expectations, maintained candidate follow-up, and ensured a professional hiring experience from initial application through final decision stages. - Hiring Documentation & Compliance Support: Maintained accurate recruiting records, candidate notes, application materials, and hiring documentation while supporting organized, consistent, and confidential recruitment processes. - Employer Branding & Candidate Messaging: Helped position Plush Island as a growing consumer products and Amazon-affiliated brand by communicating company value, role expectations, and advancement opportunities to prospective candidates. - Cross-Functional Hiring Support: Partnered with leadership and department stakeholders to understand staffing priorities, clarify role requirements, and support timely hiring decisions based on business needs. - Remote Recruiting Operations: Used digital communication tools, applicant tracking workflows, and structured follow-up processes to support efficient remote recruitment, candidate engagement, and hiring coordination.

E-Commerce Compliance Consultant

May 2014 - Dec 2022 • 8 yrs 7 mos

- Amazon Marketplace Compliance: Supported e-commerce compliance operations for an Amazon-affiliated consumer products company, helping ensure listings, product information, account activity, and marketplace practices aligned with Amazon policies and platform requirements. - Account Health & Policy Support: Reviewed marketplace issues, performance notifications, listing concerns, and compliance-related communications to help identify root causes, prepare corrective actions, and reduce the risk of account health escalation. - Product Listing Review: Evaluated product titles, descriptions, bullet points, images, categorization, claims, and backend content to support policy-compliant product presentation and improve listing accuracy across Amazon marketplace operations. - Documentation & Case Preparation: Assisted with preparing organized supporting documentation, written explanations, internal summaries, and compliance narratives for marketplace reviews, account inquiries, and seller support communications. - Restricted Product & Claims Review: Helped assess product content for potential restricted product concerns, unsupported claims, misleading language, and category-specific risks before listings were created, updated, or submitted for review. - Operational Risk Management: Identified process gaps in catalog management, product documentation, customer-facing content, and marketplace workflows, then recommended corrective measures to improve compliance consistency. - Seller Support Communication: Supported the preparation of clear, professional responses to Amazon support teams, marketplace representatives, and internal stakeholders regarding compliance issues, listing corrections, and account-related inquiries. - E-Commerce Process Improvement: Helped strengthen internal procedures for product onboarding, listing maintenance, documentation retention, and marketplace policy monitoring to support long-term Amazon seller performance.