Salman

Information Technology Engineer

Engineer Gulf Land Property Developers Dubai • Full time

Apr 2025 - Present • 1 yr 1 mo

I am a dedicated and results-driven IT Engineer currently working at Gulf Land Property Developers in Dubai. I specialize in managing IT infrastructure, providing technical support, and ensuring seamless digital operations for the real estate and property development sector. My role involves the implementation and maintenance of network systems, server management, cybersecurity, and cloud services, alongside providing day-to-day support for hardware, software, and user needs across multiple departments. I have hands-on experience with property management systems (PMS), CRM tools, and ERP platforms, helping streamline business processes and improve productivity. I am passionate about leveraging the latest technologies to enhance operational efficiency, improve data security, and contribute to the organization’s digital transformation journey. Always eager to learn and grow, I continuously update my skill set in networking, virtualization, cloud computing, and cybersecurity.

information Technology Support Engineer

M/HQ Dubai • Full time

Nov 2023 - Mar 2025 • 1 yr 4 mos

As an IT Engineer at Data Wave Technologies, I am responsible for providing comprehensive technical support, ensuring the optimal performance of critical IT systems and services for our clients. My key duties include managing and maintaining Windows Server environments, administering Microsoft 365 services, and overseeing virtualized infrastructures using VMware vSphere and Hyper-V. In this role, I actively monitor and troubleshoot network security through firewalls (such as SonicWall and Fortinet) and ensure secure and reliable data backup solutions using Veeam and Acronis. Additionally, I configure and maintain NAS and SAN storage systems, collaborate with cross-functional teams to resolve technical issues, and provide end-user support for applications such as CRM systems, MS Office, and QuickBooks. My responsibilities also include overseeing the installation and configuration of network hardware, implementing Group Policies, and setting up VPN solutions for secure remote access. I work closely with clients to ensure that their IT systems are up-to-date, secure, and capable of supporting the business’s ongoing technological needs. Additionally, I conduct regular training sessions for new hires, guiding them through our internal IT processes, and contribute to creating system documentation and troubleshooting guides to improve operational efficiency across the organization.

information Technology Support Officer

Sialkot International Airport • Full time

Jan 2019 - Oct 2023 • 4 yrs 9 mos

As an IT Engineer at Data Wave Technologies, I am responsible for providing comprehensive technical support, ensuring the optimal performance of critical IT systems and services for our clients. My key duties include managing and maintaining Windows Server environments, administering Microsoft 365 services, and overseeing virtualized infrastructures using VMware vSphere and Hyper-V. In this role, I actively monitor and troubleshoot network security through firewalls (such as SonicWall and Fortinet) and ensure secure and reliable data backup solutions using Veeam and Acronis. Additionally, I configure and maintain NAS and SAN storage systems, collaborate with cross-functional teams to resolve technical issues, and provide end-user support for applications such as CRM systems, MS Office, and QuickBooks. My responsibilities also include overseeing the installation and configuration of network hardware, implementing Group Policies, and setting up VPN solutions for secure remote access. I work closely with clients to ensure that their IT systems are up-to-date, secure, and capable of supporting the business’s ongoing technological needs. Additionally, I conduct regular training sessions for new hires, guiding them through our internal IT processes, and contribute to creating system documentation and troubleshooting guides to improve operational efficiency across the organization.