
Ulfat Imtiaz
Ulfat
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Chat moderater
Indeed.com • Part time
Mar 2024 - Present • 2 yrs 7 mos
Professional Summary Community Manager & Social Media Support Specialist** with over 1.5 years of experience managing global online spaces, supporting creators, and building digital brands. Expert in chat moderation, audience engagement, and leveraging AI tools to streamline remote operations, maintain safe communities, and elevate brand identities across international platforms. Employment History Remote Community Manager & Chat Moderator *International Remote Platforms | November 2024 – Present Engagement: Fostered active, safe, and positive digital spaces across international chat platforms and forums. Moderation: Enforced platform guidelines tactfully, resolving conflicts and mitigating spam to protect user retention. Global Support Handled diverse user inquiries with high cultural awareness, maintaining an inclusive environment. Social Media Support & Creator Assistant Freelance / Remote | May 2024 – Present Creator Operations: Managed direct messages, comments, and workflows for digital content creators. E-Commerce Launch: Spearheaded brand development, naming, and Instagram profile optimization for niche digital storefronts. AI Content: Integrated AI tools to transform static images into high-engagement video content. Key Achievements 18+ Months Remote Success: Maintained peak performance metrics across global workflows. Brand Growth: Developed professional Instagram layouts that boosted initial profile traffic. AI Efficiency: Adopted cutting-edge AI video generation tools, accelerating content output by 40%. Conflict Resolution: Achieved a 98% positive resolution rate in high-volume moderation queues. Core Expertise Strategy:Community Moderation, Social Media Management, Instagram Storefront Optimization. Skills: AI Video Generation, Global Customer Support, Conflict Resolution, Remote Collaboration.