I will install zammad helpdesk on your server

Need a powerful, self-hosted ticketing system that automates your support process?

I will professionally install, configure, and automate the Zammad Helpdesk Ticketing System on your Linux server, transforming the way your business handles customer support.

Zammad is a modern, open-source helpdesk solution that supports email-based ticketing, team collaboration, automation, and multi-channel support all in one sleek interface.

What This Gig Offers:

• Zammad installation on Ubuntu/Debian server
• Domain configuration (DNS & access URL)
• Email integration (IMAP/SMTP for sending & receiving)
• ️ Auto-create tickets from emails (when a user emails your support address)
• Smart ticket assignment:
• Assign to specific agent based on rules
• Auto-assign to available agent if default agent is offline
• Auto-escalation if not responded within a set time
• Real-time Slack notification for reassignment
• Triggers, escalations, and automation workflows
• ️ Branding customization (logo, colors, welcome message)
• Departments, groups, and user roles setup
• Email auto-response to customer with ticket number and status
• I Will Provide Expert Online Consulting for Zammad Helpdesk Setup and Automation.