u
usman_chaudhrii

Osman Hassan

@usman_chaudhrii

8 years of experience as CSR working globally with Walmart, Revolut etc

Pakistan
Inglese, Urdu
Alcune informazioni sono riportate in lingua inglese.
Chi sono
​With 8 years of experience working with global brands and a background in Financial Strategy (CA Stream), I focus on the only two metrics that matter: 🔹 Lowering CAC (Cost Per Acquisition) 🔹 Maximizing LTV (Lifetime Value) ​What I build for you: 🚀 Sales Engines: High-ticket closing systems that convert. ⚙️ 24/7 Operations: Global ecosystems that run while you sleep. 📈 ROI-Driven Strategy: Marketing that impacts the bottom line, not just vanity metrics. ​I help CEOs step out of the daily grind and into high-level scaling.... Continua a leggere

Competenze

u
usman_chaudhrii
Osman Hassan
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza clienti
I will be your customer support for live chat and email support
Assistenza clienti
I will be shopify elite customer support agent

Esperienza lavorativa

Walmart

Customer service specialist

Walmart • Full time

Jan 2024 - Apr 20262 yrs 3 mos

I worked as a live Walmart Chat support representative and resolve customer's issues regarding missinh, delayed, wrong orders and also the walmart + subscription issues the customer faced. Beside this i also manage the customer's account as well.

Revolut

Customer success specialist

Revolut • Full time

Mar 2023 - Jan 202410 mos

I worked as a Customer success specialist at Revolut and managed high volumes tickets of KYC. Upgrade the customer account according to the cash flows.

Amazon

Team lead

Amazon • Full time

Nov 2022 - Dec 20221 mo

I worked as a Team Lead ( Amazon Voice Support US ) provide exceptional services to customer's and close my team above 95% CSAT and 420 seconds Average call handling time. Protect the privacy of our client and resolve customer issues perfectly.