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valeriaestre12

Valeria N.

@valeriaestre12

Virtual Assistant Technical and Customer Support Specialist

Stati Uniti
Inglese, Spagnolo
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Hi! I'm Valeria, a bilingual (native English/Spanish) Virtual Assistant and Technical Support Specialist. I help you stay organized — email/calendar management, Microsoft 365 administration, data entry, and responsive customer support. Hands-on experience at Universidad Adventista de Centro America (UNADECA): institutional email accounts, Moodle platform support, and Excel-based data management. Certified in Microsoft 365 (Excel, Word, PowerPoint) and Cisco networking/cybersecurity fundamentals. Detail-oriented, fast to respond. Let's talk!... Continua a leggere

Competenze

v
valeriaestre12
Valeria N.
offline • 

Consulta i miei servizi

Assistenza generale
I will be your bilingual virtual assistant for customer support

Esperienza lavorativa

UNA

IT Technician

UNA • Full time

Oct 2024 - Dec 2024 • 2 mos

Delivered technical support and equipment maintenance for university staff and students, resolving hardware and software issues to ensure service continuity. Provided administrative and logistical support for daily departmental operations as part of a required professional practicum.