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Bilingual VA
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Front Desk Supervisor
Hotels Etc. • Full time
Feb 2021 - May 2026 • 5 yrs 3 mos
During my time at Days Inn by Wyndham, I supervised front desk operations, managed reservations and guest communications, handled payments and account balancing, and trained new staff. I coordinated across departments to ensure smooth daily operations and developed systems to track guest preferences that improved overall satisfaction ratings. I continue to occasionally assist the team on an as-needed basis.