Mariam S

GoHighLevel CRM & Automation Specialist

May 2026 - Present • 0 mos

Worked closely with Growth Sync Digital Agency to deliver fully customized GoHighLevel CRM solutions for a wide range of clients including agencies, coaches, consultants, real estate professionals, and small businesses. My role involved building complete business automation systems from the ground up, focusing on lead generation, customer management, and sales conversion optimization. I was responsible for designing and implementing full GoHighLevel setups including CRM configuration, pipeline structuring, workflow automation, funnel building, and landing page creation. Each system was tailored to match the client’s business model, ensuring that every lead captured was automatically tracked, nurtured, and guided through a structured sales journey. I developed advanced automation workflows using triggers, tags, conditions, and segmentation to create personalized customer experiences. This included automated email marketing campaigns, SMS follow-up sequences, appointment booking systems, calendar integrations, and customer onboarding funnels. In addition, I built high-converting sales funnels integrated with landing pages, forms, and payment systems to improve lead capture and conversion rates. I also optimized CRM pipelines to ensure clear visibility of every stage of the customer journey, helping clients understand where their leads were in the sales process. A major part of my work involved improving client communication systems by setting up automated reminders, follow-ups, and engagement sequences that reduced response delays and increased customer retention. I also handled white-label GoHighLevel setups for agency partners, enabling them to manage multiple clients efficiently under one structured system. Through this role, I helped businesses reduce manual workload, increase efficiency, and scale faster using fully automated CRM systems built for long-term growth and measurable results.

Lead Generation Specialist

Apr 2025 - Present • 1 yr 1 mo

Worked with SmartReach Marketing Solutions to build and optimize advanced lead generation systems using GoHighLevel CRM for agencies, coaches, consultants, real estate professionals, and service-based businesses. My role focused on creating complete customer acquisition systems designed to attract, capture, nurture, and convert leads through automation and structured marketing workflows. I developed high-converting landing pages, opt-in funnels, lead capture forms, thank-you pages, and automated onboarding systems integrated directly with GoHighLevel CRM. I also created automated email marketing campaigns, SMS follow-up sequences, customer nurturing workflows, appointment booking systems, and pipeline automation designed to improve customer engagement and increase lead conversion rates. Additionally, I managed customer segmentation systems, smart pipelines, workflow triggers, tagging structures, and automation sequences that ensured every lead was tracked and guided through personalized customer journeys. I also worked with GoHighLevel AI chatbot integration, automated follow-up campaigns, conversion tracking systems, and reporting dashboards to improve marketing performance and customer acquisition processes. My responsibilities included optimizing funnel performance, improving lead quality, organizing CRM databases, and automating communication systems to reduce manual workload for businesses. Through this role, I helped clients increase conversion opportunities, improve customer response time, and build scalable GoHighLevel lead generation systems focused on long-term business growth and marketing efficiency.