
Vera Z.
Bilingual Chinese Content Creator, RedNote and Localization
Competenze

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Esperienza lavorativa
Customer Service Assistant
Woolworths Group • Part time
Mar 2025 - Present • 1 yr 7 mos
- Serve customers from diverse cultural backgrounds in a fast-paced retail environment. - Handle customer enquiries clearly and politely. - Build practical communication, problem-solving and customer engagement skills.
Self-Employed / Freelancer
6 yrs
Retail Sales Assistant (Student Business)
Jan 2020 - Jun 2024 • 4 yrs 5 mos
- Assisted customers with product enquiries and purchasing decisions. - Communicated product information clearly and effectively. - Gained practical experience in customer preferences, product presentation and retail communication.
English Tutor
Jun 2021 - Jan 2023 • 1 yr 7 mos
- Explained English language concepts in clear, accessible ways. - Adapted communication styles to different learning needs. - Developed bilingual communication, content preparation and language editing skills.