Victor G

Regional Information Systems Analyst – Billing, Revenue Assurance & Commercial Business Intelligence

Jan 2023 - Present • 3 yrs 4 mos

-Lead regional billing and sales operations support across five countries, ensuring data accuracy, regulatory compliance, and timely financial documentation. -Execute revenue assurance processes using automation and data analysis to prevent revenue leakage and improve operational controls. -Maintain CRM data quality and generate sales reports and dashboards to support commercial decision-making and leadership visibility. -Coordinate fixed-line number portability processes in compliance with local regulations, ensuring uninterrupted service and positive customer experience.

Regional Sales Administration & Contract Coordinator

Jun 2021 - Mar 2023 • 1 yr 9 mos

-Coordinated end-to-end contract creation, review, and tracking for over 150 annual contracts across corporate and channel sales. -Supported sales and legal teams by aligning contractual terms with internal policies and commercial objectives. -Improved compliance on critical contract clauses to 95%, reducing risk exposure and protecting revenue. -Developed KPI dashboards and sales tracking tools to support forecasting, reporting, and performance monitoring.

Senior Channel Sales Analyst – Sales Support & Analytics

Feb 2020 - May 2021 • 1 yr 3 mos

-Supported channel sales teams through partner onboarding, sales analysis, and commercial reporting. -Contributed to the development of 15 strategic reseller agreements, increasing the customer base by 27%. -Analyzed sales data and customer behavior to identify opportunities and optimize the sales cycle. -Coordinated cross-functional initiatives to support national sales objectives.