Larissa G.

Director of Human Resources & Organizational Development

Cloud Security Services • Freelance

Feb 2022 - May 2024 • 2 yrs 3 mos

+ Designed and implemented comprehensive HR and administrative systems, including onboarding procedures, training manuals, new employee handbooks, and nonprofit program curricula, streamlining workflows and improving compliance across multiple industries + Created and managed project documentation and timelines, from initial planning to final delivery, ensuring programs, events, and workforce initiatives were completed on time, within scope, and with measurable impact + Led full-cycle recruitment efforts across diverse industries, developing tailored hiring strategies to meet workforce needs while coaching individuals on career readiness through resume development, interview prep, and professional branding + Served as a strategic partner to Fortune 500 clients including NBA, VISA, Honda, Johnson & Johnson, and Microsoft, providing administrative, HR, and project-based solutions to improve workforce operations and support large-scale recruitment initiatives

Human Resources Manager

Texas Ear • Freelance

Aug 2020 - Jan 2022 • 1 yr 5 mos

+ Directed HR operations and administrative functions for a multi-site medical practice, overseeing recruitment, onboarding, training, payroll, and compliance programs for clinical and administrative staff. Achieved a staff retention rate below 3% through proactive employee engagement and professional development initiatives. + Designed and facilitated training programs and continuing education sessions, enhancing employee performance, compliance readiness, and workplace efficiency skills directly transferable to higher education and academic administration + Led full-cycle recruitment and workforce planning, creating job postings, coordinating candidate interviews, and implementing equitable pay structure revisions that improved retention and career progression. + Developed and implemented HR policies and procedures in alignment with organizational strategy and federal/state labor regulations, providing executive-level recommendations to senior leadership. + Coordinated internal and external communications across multiple platforms, including website content, social media campaigns, community-facing ads, and event marketing collateral, strengthening brand visibility and stakeholder engagement + Acted as liaison between leadership, staff, and patients, managing conflict resolution, performance improvement plans, and customer service escalations to maintain a respectful and accountable environment + Oversaw procurement, vendor coordination, and facility operations, including supply chain logistics, equipment movement, and EMR system support, ensuring seamless daily operations.