Victory O

Software Integration & CRM Automation Expert

Jul 2025 - Present • 10 mos

Most businesses I work with have the same problem, they are paying for 5 to 10 software tools that do not talk to each other. That means manual work, missed leads, and money left on the table. I fix that. I set up and integrate GoHighLevel, HubSpot, ActiveCampaign, Twilio, Zapier, Jotform, Calendly, DocuSign, PandaDoc, Stripe, Mailchimp, Typeform, Wati, and more. I build the connections between these tools so that when a lead comes in, the CRM captures it, the follow-up fires, the appointment gets booked, and the invoice goes out, without anyone doing it by hand. What I specifically do: — GoHighLevel full setup, sub-account builds, snapshots, pipelines, and automation workflows — HubSpot CRM configuration, deal stages, sequences, and third-party app connections — Twilio SMS and voice integration with GHL, HubSpot, and ActiveCampaign — Zapier multi-step automation connecting any two or more platforms — Stripe payment integration inside funnels and CRM workflows — DocuSign and PandaDoc contract automation tied to CRM triggers — Calendly and booking tool setup with CRM sync and reminder sequences — Jotform and Typeform lead routing into CRM pipelines Industries I have worked in: digital agencies, real estate, coaching, consulting, home services, and SaaS companies. Every project I deliver comes with a walkthrough so you know exactly how everything works. I document what I build and stay available for questions after delivery. I do not take on projects I cannot finish. I do not disappear after payment. If your tools are costing you time instead of saving it, that is an integration problem, and that is exactly what I solve.

AI Voice Agent Developer & Sales Workflow Builder

Jul 2025 - Present • 10 mos

Before AI voice agents, most small businesses had two choices, hire someone to answer calls or miss the lead. Both options cost money. I build a third option. I deploy AI voice agents using Retell AI and ElevenLabs that answer calls, qualify leads, handle objections, and book appointments directly into GoHighLevel or HubSpot — 24 hours a day, 7 days a week, with no human on the other end. This is not a chatbot. This is a voice agent that sounds natural, follows a script you approve, and hands off to your team only when the lead is warm and ready. What I build: — Retell AI agent setup with custom call scripts and conversation flows — ElevenLabs voice cloning and voice selection for brand-appropriate tone — Twilio phone number provisioning and call routing configuration — GoHighLevel and HubSpot integration so booked calls land directly in your calendar — Inbound and outbound call workflows with CRM triggers and follow-up sequences — Post-call automation: SMS confirmation, pipeline stage update, team Slack alert — Stripe payment link delivery via SMS after a successful call qualification — Full testing, QA, and live call simulation before handoff Who this is for: agencies running ads that generate inbound calls, coaches who want leads auto-qualified before discovery calls, service businesses that miss calls after hours, and sales teams that want outbound follow-up automated. I have built these systems for clients in real estate, insurance, home services, and online education. Every delivery includes a full walkthrough video, a written SOP, and 7 days of post-launch support. You do not need to understand the tech. You just need to tell me what you want the agent to do, I handle everything from there.

CRM Automation & Optimization Specialist

Jul 2025 - Present • 10 mos

What I Do: I fix and improve CRM systems so they actually support how your business runs and sells. This includes setting up pipelines, automations, integrations, and reporting across platforms like HubSpot, GoHighLevel, Monday, Salesforce, ActiveCampaign, ClickUp, Notion, Jobber, and many other platforms. Common Issues I’ve Solved: Disorganized pipelines with no clear sales flow Tools that don’t connect or sync data properly Manual follow-ups causing missed or delayed responses Leads not being tracked, assigned, or nurtured properly CRMs set up but not actively supporting daily operations What I’ve Done: Rebuilt CRM structures to match actual sales processes Set up automations for lead capture, follow-ups, onboarding, and re-engagement Connected tools using Zapier, Make, Airtable, Slack, and Google Workspace Built pipelines, dashboards, and reports for clear tracking Cleaned up and improved existing systems instead of replacing them Results Clients Have Seen: Faster response times and improved follow-up consistency Reduced manual work and fewer missed opportunities Clear visibility into pipelines, deals, and team performance Better organized data and smoother day-to-day operations More consistent deal flow after fixing system gaps What This Means for Your Business: Your CRM should help you stay on top of leads, not slow you down. With the right setup, you’ll know what’s happening in your pipeline, what needs attention, and where opportunities are — without digging through messy data or relying on guesswork. If your current system isn’t doing that, it’s time to fix it.