Melanie B

Digital Ambassador/Sales Executive

Real Estate Specialists • Part time

Mar 2026 - Present • 5 mos

Key Achievements Successfully promoted residential real estate projects through digital marketing and social media platforms, increasing online visibility and client engagement. Assisted numerous homebuyers by providing professional property consultations, timely follow-ups, and guidance throughout the buying process. Generated qualified leads through Facebook marketing, online campaigns, referrals, and digital prospecting. Built and maintained strong relationships with prospective buyers, resulting in repeat inquiries and client referrals. Coordinated with brokers, sales managers, and internal teams to ensure smooth communication and efficient transaction processing. Supported the achievement of monthly sales objectives by consistently responding to client inquiries and scheduling property presentations. Developed engaging promotional content and maintained an active online presence to attract potential buyers. Managed client records, documentation, and follow-up activities to ensure an organized sales process and excellent customer experience. Demonstrated strong communication, negotiation, and customer service skills while representing the company professionally. Balanced part-time real estate responsibilities alongside full-time professional roles while consistently meeting deadlines and maintaining high-quality service.

Virtual Assistant/Customer Support/Appointment setter/Lead Generation/Compliance Officer

Tamaraw Technohub Inc. Calapan City Oriental Mindoro, Philippines • Full time

Jan 2023 - Dec 2025 • 2 yrs 11 mos

Professional Experience & Achievements I have over three years of experience in the BPO industry, specializing in appointment setting, cold calling, and virtual assistance. I am proficient in CRM platforms such as HubSpot, Zendesk, Microsoft Teams, Zoho, CallTools,Go High Level, Nextivaone, Ring Central and Salesforce, and skilled in communicating via email, chat, and phone calls. As a Virtual Assistant and Appointment Setter, I have managed campaigns for insurance, cleaning services, solar services, and served as a Compliance Officer, making 200–300 calls daily and consistently securing 5–10 qualified appointments. I also excel in data entry, basic technical support, and independent task management. Recognized for my performance and dedication, I have received multiple awards, including: Appointment Setter of the Year – 2023 Agent of the Quarter – 2023 Campaign Leadership and Service Excellence Award – 2025 My strong verbal and written communication skills enable me to engage effectively with customers, colleagues, and stakeholders. I am results-driven, highly organized, and committed to contributing my expertise to achieve company goals and exceed expectations.

Senior Project Sales Specialist-Real estate

Trio88 Company • Part time

Aug 2018 - Dec 2023 • 5 yrs 4 mos

As a Senior Project Sales Specialist, I plan and implement effective sales strategies to drive revenue growth and achieve project sales targets. I build and maintain strong relationships with clients, investors, and stakeholders to ensure satisfaction and repeat business. My role includes identifying new business opportunities, generating leads, and qualifying prospects to expand the client base. I oversee the sales process for multiple projects, ensuring timely follow-ups, contract management, and successful project handovers. I also lead and mentor sales teams by providing coaching, training, and performance feedback to help them achieve targets. In addition, I monitor market trends, competitor activity, and client feedback to optimize sales performance. I prepare sales reports, track KPIs, and analyze results to support informed decision-making. I handle negotiations, pricing discussions, and contract closures to maximize revenue and profitability. Finally, I collaborate closely with marketing, operations, and project management teams to ensure smooth execution of sales and project goals.