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Over a decade of CRM, donor administration, and marketing coordination experience across the UK, NZ, and Australia. I've managed donor databases for a national charity and built email automation systems from scratch, including my own business's nurture flows, domain verification, and segmentation. I don't just know these tools from a job description, I've used them to grow something of my own. I work async through messages only, so you get clear, detailed updates without needing a call.