v
voidreeno

Ruggiero D

@voidreeno

UIUX

Italia
Inglese, Italiano
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I'm always passionate about networking and softwares. Lately i'm focusing my efforts into refactoring platforms/websites. Beginner (for now) but ready to prove my worth!... Continua a leggere

Competenze

v
voidreeno
Ruggiero D
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Applicazioni web full stack
I will refactor and modernize your web application

Portfolio

Esperienza lavorativa

Technical Support & Systemist Administrator

company • Full time

Jan 2020 - Dec 20244 yrs 11 mos

IT Support: Hardware troubleshooting, network configuration, software/hardware deployment, system maintenance Autonomous Management: Handled both on-site and remote interventions with no structured escalation support; resolved complex technical issues and managed client expectations independently Multi-level Problem Solving: Hardware, software, and network issue resolution in collaboration with senior levels Customer Relationship Management: Direct client management, emergency resolution, independent handling of priority conflicts End-to-End Resolution: Problem analysis and resolution in heterogeneous technical environments based on specific business requirements SMB Operational Management: Full ownership of the technology lifecycle in small/medium business contexts: from network architecture to hardware repair to user training