Wajiha T

Operations Manager-Lubricants Division | Euro Oil Private Limited

Euro Oil Pakistan • Full time

Apr 2024 - Present • 2 yrs 5 mos

Managed lubricants business operations, coordinating management, sales teams, distributors, B2B/B2C partners, and cross-functional stakeholders. Prepared management reports, analyses, and presentations covering sales, revenue, volume, trade schemes, inventory, and performance gaps. Developed and implemented SOPs to improve process consistency. Supported distribution expansion, product launches, import planning, inventory management, budgeting, pricing, claims, and promotional activities. Led process digitization initiatives and served as an SAP power user, supporting reporting improvements and automation. Coordinated implementation of the Mega Distributor Model within SAP Business One and contributed to annual, quarterly, and monthly business planning, market analysis, and performance reporting.

Sales Operations Officer (National Level) | HTLL/ZIC MOTOR OIL

ZIC Oil • Full time

Jun 2017 - Apr 2024 • 6 yrs 10 mos

Provided national-level sales operations and analytical support to the Country Head Sales, coordinating management, nationwide sales teams, distributors, and cross-functional functions. Prepared management reports, presentations, dashboards, and performance analysis covering sales, revenue, inventory, trade schemes, and distributor performance. Led budgeting, forecasting, resource allocation, and data-driven business planning. Conducted gap analysis, market and competitor analysis, and supported BTL marketing initiatives. Managed nationwide trade schemes and claims processing. Developed SOPs aligned with ISO 9001:2015 and supported internal and external audits. Supported DMS implementation, distributor onboarding, feasibility studies, contract preparation, sales training, and process improvement.