Waqas Ahmad

Application Support Engineer

NTG Clarity • Full time

Feb 2025 - Present • 1 yr 3 mos

This Application Support project was designed to provide maintenance, monitoring, and troubleshooting for enterprise-level applications. The backend, built with NestJS, handles API requests, logging, error management, and service integrations, ensuring that applications run smoothly and reliably. The system interacts with an SQL database to track user activities, system performance metrics, and issue logs. Key responsibilities include monitoring application health, resolving bugs, performing database queries and updates, and implementing minor feature enhancements. The platform ensures secure data handling, proper role-based access control, and seamless communication between different modules.

Sr. Software Engineer

Wiseman Innovations (Pvt) Ltd. • Full time

Dec 2021 - Feb 2025 • 3 yrs 2 mos

This project involved integrating patient data management with the Athenahealth platform to enable seamless healthcare information exchange. The frontend, built in React, provides a responsive interface for clinicians and administrators to access patient records, appointments, and clinical data. The backend, developed in .NET Core, implements secure APIs following FHIR standards to ensure interoperability with electronic health record (EHR) systems. An SQL database is used to store and manage patient data, appointment details, and clinical information securely, enabling fast retrieval and updates. OAuth2 authentication maintains strict access control and protects sensitive patient information. The system supports secure data retrieval, updates, and synchronization, enabling real-time access to patient health data while maintaining compliance with healthcare regulations. This Analytics Project was developed for RPM CCM to provide comprehensive insights and reporting for business operations and customer relationship management. The platform collects and processes data from multiple sources, transforming it into interactive dashboards and visualizations. The frontend, built with React, delivers a responsive and user-friendly interface where users can filter, drill down, and analyze key metrics. The backend, developed in .NET Core, handles complex data processing, aggregation, and API services, while SQL Server manages structured data storage and retrieval. Features include customizable reports, real-time analytics, trend tracking, and performance monitoring, enabling decision-makers to access actionable insights efficiently.

Software Engineer (Full Stack)

Code and Devs • Full time

Oct 2019 - Apr 2021 • 1 yr 6 mos

The VOIP project was designed to provide a reliable internet-based communication system that enables voice calls over IP networks. The system supports core telephony features such as user registration, call initiation, call routing, call forwarding, voicemail, and call history tracking, all of which are managed through a robust SQL-based database. User data, authentication credentials, call logs, voicemail messages, and system configurations are stored and efficiently retrieved using SQL queries, ensuring consistency and scalability. The database enables features like querying call histories, managing user profiles, and generating usage reports. The project was developed to replace or complement traditional telephony systems by reducing communication costs and improving flexibility. It includes user management, authentication, and real-time call handling, along with monitoring and logging features that rely on SQL tables to track call performance and usage statistics. The solution emphasizes high availability, call quality optimization, and secure communication through encryption, access control, and secure database transactions. This Medical Appointment Application is a web-based platform designed to simplify scheduling and managing doctor appointments for patients and healthcare providers. The system allows patients to create accounts, browse available doctors or specialists, view available time slots, and book appointments efficiently. Doctors and clinic administrators can manage their schedules, approve or reschedule appointments, and track patient interactions through an easy-to-use dashboard. The backend, developed in PHP, handles appointment logic, notifications, and user management, while the frontend, built with React, provides a responsive interface for seamless booking experiences. The application ensures secure handling of patient information and maintains data integrity through a MySQL database. This project streamlines appointment management, reduces w