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Italiano
$
USD
John S
@workwithjohnph
Executive Assistant, Operations Coordinator, and Recruitment Coordinator
Filippine
Inglese, Tagalog
Chi sono
Executive Assistant, Operations, and Recruitment Professional with 9+ years of experience supporting executives, business operations, recruitment, and administration across international remote organizations. Skilled in executive support, recruitment coordination, candidate sourcing, onboarding, payroll support, travel management, customer service, and project coordination. Highly organized, proactive, and adaptable, with strong experience using modern business, recruitment, CMS, collaboration, and AI-powered tools.
Competenze
John S
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza generale
I will be your executive virtual assistant
Esperienza lavorativa
Booking Specialist
Carpe Diem Tours • Full time
Aug 2024 - Oct 2025 • 1 yr 2 mos
- Managed 40–60 daily tour reservations across multiple Online Travel Agencies (OTAs), including Rezdy, Airbnb Experiences, Viator, and GetYourGuide, ensuring booking accuracy and exceptional customer service. - Responded to approximately 5–10 phone calls and 20–30 customer emails daily, providing booking confirmations, itinerary updates, reservation changes, and post-booking support. - Processed new reservations, booking modifications, cancellations, refunds, and customer inquiries while maintaining exceptional customer satisfaction. - Coordinated tour logistics with 15–20 tour guides, chefs, and operational partners to ensure seamless daily tour experiences and efficient schedule management. - Managed bookings ranging from individual travelers to group tours of up to 50 participants, ensuring accurate scheduling and smooth operational execution. - Utilized Monday.com to coordinate operational workflows and Tour Optima to communicate with guides, monitor daily operations, and manage tour schedules. - Maintained accurate booking records and operational documentation while ensuring compliance with company procedures and service standards.
Executive Assistant & Operations Coordinator
Resolution Demo Projects • Full time
Sep 2023 - Jul 2024 • 10 mos
- Provided executive-level administrative support to the Company Director, managing calendars, meetings, travel arrangements, email correspondence, and day-to-day business operations. - Supported recruitment across 4–5 active client accounts, managing job postings, candidate sourcing, resume screening, interview scheduling, and applicant tracking for multiple open positions. - Managed 20–30 candidate profiles daily using Monday.com, maintaining accurate recruitment pipelines, applicant records, and hiring documentation. - Conducted 6–8 candidate screening interviews daily, evaluating applicants and coordinating next steps with hiring managers. - Prepared employment contracts, onboarding documentation, and new hire records while coordinating onboarding activities to ensure a smooth hiring process. - Coordinated client projects using Monday.com and Notion, maintaining operational documentation and supporting collaboration across multiple client engagements. - Managed and maintained company websites using WordPress and Elementor, ensuring website content remained accurate, updated, and aligned with business objectives. - Administered GoDaddy and Hostinger, managing domain registrations, DNS configurations, business email setup, website hosting, and basic website maintenance. - Designed presentations, brochures, marketing materials, and social media content using Canva and Meta Business Suite to support client branding and business development initiatives.
