Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Wladislav S.
@ws6596
Business Analyst: processes, IT support setup, dashboards and tools
Germania
Inglese, Tedesco
Chi sono
Business Analyst at a large German industrial company, managing a warehouse management system end to end: requirements, process documentation, support and ticket handling, data tools.
I help small and medium businesses with:
• Process mapping and SOPs (logistics, warehouse, back office)
• IT / service desk setup: ticket process, tool, SLAs, KPIs
• Excel and Power Automate tools, dashboards
• Custom tools: browser extensions, small web apps
• Small AI automations (emails, invoices, reports)
Short call, fixed price, first version within the agreed time. German and English.
Competenze
Wladislav S.
offline •
Consulta i miei servizi
Efficienza di business e automazioni
I will set up your IT service desk with ticket process, tool, slas and kpis
Efficienza di business e automazioni
I will document your warehouse or business process as a clear sop with flowchart
Esperienza lavorativa
Service Coordinator (WMS LogoS)
Gigaton GmbH • Full time
Aug 2013 - Jun 2021 • 7 yrs 10 mos
WMS vendor (LogoS). Process analysis with customers, change requests, specifications and test cases, rollout and documentation of new processes, second-level support, training and workshops for LogoS, B2B customer care, data analysis with SQL. Go-live support for distribution centers in Germany and the Netherlands.
