Yanni Dapula

@yannidap

Senior Zendesk Administrator and Solutions Expert

Filippine

Inglese

Alcune informazioni sono riportate in lingua inglese.

Chi sono

Zendesk administrator and solutions expert with 12 years of experience helping support teams run faster and smarter. I design and fix Zendesk setups, build AI-assisted workflows with Copilot and Answer Bot, create custom Zendesk apps, and turn ticket data into clear Explore dashboards. I have worked with 100+ brands across 13 countries and manage Zendesk for 800+ seats in my full-time role, so I know what works at scale and what breaks. I take on a limited number of projects at a time so each one is delivered on schedule... Continua a leggere

Competenze