y
yaritzaparra871

Yaritza P

@yaritzaparra871

Customer Service Specialist Chat Support

Venezuela
Spagnolo
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a Business Administration professional with over 15 years of experience in multichannel customer service and sales management. I specialize in efficient incident resolution, empathetic written communication, and real-time query handling using tools like Salesforce CRM, SAP, and Excel. I am dedicated to optimizing response times and achieving operational excellence in remote environments.... Continua a leggere

Competenze

y
yaritzaparra871
Yaritza P
offline • 
Tempo di risposta medio: 3 ore

Consulta i miei servizi

Messaggistica ed email
I will soporte por chat atención al cliente
A partire da10 USD / progettoMaggiori dettagli

Esperienza lavorativa

SCAPES

Soporte por Chat y Atención al Cliente E-commerce

SCAPES • Lavoratore autonomo

Jan 2025 - Sep 2026 • 1 yr 8 mos

Especialista en soporte técnico y comercial multicanal a través de chat web y WhatsApp Business. Gestión en tiempo real de solicitudes críticas, administración de carteras de clientes, resolución ágil de incidencias de facturación y conciliaciones administrativas.