y
yashwant2712

Yashwant

@yashwant2712

Analyst

India
Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
A seasoned IT support specialist with nearly 3.5 years of experience, I excel in Service Desk operations and possess a comprehensive understanding of ITSM principles. My background includes a strong foundation in the ITIL Framework, enabling me to expertly navigate incident, problem, and change management. I'm adept at troubleshooting and resolution, with extensive practical experience utilizing ServiceNow to manage and optimize IT services.... Continua a leggere

Competenze

y
yashwant2712
Yashwant
offline • 

Consulta i miei servizi

Assistenza tecnica
I will be looking out to help people regarding IT help as am a IT professional myself

Esperienza lavorativa

None

Analyst

None • Freelance

Nov 2023 - Present2 yrs 10 mos

A seasoned IT support specialist with nearly 3.5 years of experience, I excel in Service Desk operations and possess a comprehensive understanding of ITSM principles. My background includes a strong foundation in the ITIL Framework, enabling me to expertly navigate incident, problem, and change management. I'm adept at troubleshooting and resolution, with extensive practical experience utilizing ServiceNow to manage and optimize IT services.