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Senior Technical Consultant
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Deputy Technical Specialist
Hexaware Technologies • Full time
Mar 2022 - Jul 2026 • 4 yrs 4 mos
Handling daily operational tasks and incidents for Office 365 including Exchange, SharePoint, AD, and Teams. Working on escalated tickets from Level 1 and 2 support. Managed a Teams voice project involving the migration from legacy phone systems to Microsoft Teams voice solutions.