
Jyoti C
HIPAA Compliant Mental Health VA Scheduling, Billing, Admin
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Virtual Assitant
Task Assitant • Full time
Sep 2021 - Jan 2026 • 4 yrs 4 mos
Efficiently managed the complete lifecycle of client website development and upkeep on WordPress and Squarespace platforms. Proficient in both frontend and backend responsibilities, ensuring seamless functionality and aesthetic appeal. Worked closely with clients to grasp their design preferences and functional needs, ensuring alignment with their goals. Acted as a dedicated liaison for a diverse international client base, addressing various tailored tasks ranging from routine updates and content management to implementing custom features and troubleshooting technical issues. Delivered comprehensive support to elevate client satisfaction and foster project success. Managed scheduling, calendar coordination, and client communication for therapy practices Handled client intake, onboarding, and documentation through TherapyNotes and TheraNest Verified insurance benefits and supported billing and invoicing processes Maintained accurate records while ensuring HIPAA compliance Provided administrative and customer support to improve practice efficiency