
Yousuf
English to Bengali Translator
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Customer care repregentative ( English Language )
Grameenphone • Full time
Dec 2016 - Dec 2025 • 9 yrs
Customer Care Representative – Grameenphone, Bangladesh Duration: January 2017 to December 2025 Handled customer inquiries via phone, email, and chat, ensuring prompt and effective resolution of issues. Assisted customers with account management, billing inquiries, and technical troubleshooting. Maintained detailed records of customer interactions and feedback in CRM systems. Collaborated with team members to improve service quality and achieve customer satisfaction targets. Key Achievements Consistently achieved a 95% customer satisfaction rating. Reduced average call handling time by 40 second through efficient problem-solving. Recognized as “Employee of the Month” 7 times for exceptional service and dedication. Trained new recruits on customer service protocols and CRM usage.
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ronnie_lian

Bangladesh
⭐⭐⭐⭐⭐ Great experience! The translation was accurate, natural, and delivered on time. The seller was professional, responsive, and paid attention to every detail. Highly recommended for English-Bengali translation. Will definitely order again!
