Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Lea W
@yuruixin_wang
Helpdesk Setup, EC Customer Support
Cina
Inglese, Cinese
Chi sono
I help e-commerce and online brands get helpdesk support that actually runs day to day.
I set up and tidy Zendesk (routing, views, forms, macros, triggers, SLAs) so tickets land in the right place. I also handle multi-channel customer support—email, chat, and social DMs—in English and Chinese, with clear updates and follow-through on orders and common issues.
Background: CX Ops / Zendesk admin work for customer-facing teams. Comfortable with FAQ/SOP building, light automation, and making repeat questions faster to answer.
Competenze
Lea W
offline •
Consulta i miei servizi
Pianificazione e impostazione
I will set up your zendesk admin center, ai agent, and help center
