z
z1dkk21

Jose Navas

@z1dkk21

Windows Support, QA and Virtual Assistance

Venezuela
Spagnolo, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Hi, I’m Jose, a Systems Engineering student from Venezuela providing Windows support, software configuration, QA and virtual assistance. I troubleshoot Windows/Desktop and DNS/connectivity issues, configure tools, document solutions, test web or local applications, check responsive behavior, and prepare clear reports. I also support chat/email follow-up, data entry, research and simple automations with Google Workspace, Microsoft Office, Excel, Zapier, ManyChat and Flodesk. I work methodically, communicate clearly, and verify results before delivery. Spanish native; English B1-B2.... Continua a leggere

Competenze

z
z1dkk21
Jose Navas
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza tecnica
I will troubleshoot windows, android, and router issues remotely
A partire da15 USD / progettoMaggiori dettagli

Portfolio

Esperienza lavorativa

Meta Ads Manager

TUSA MX

Nov 2024 - Aug 2025 • 9 mos

Developed, configured, and managed advertising campaigns in Meta Ads for Facebook and Instagram, supporting customer acquisition and results tracking. Prepared performance reports using platform metrics to support optimization decisions and operational management. Followed up on commercial priorities, messages, and results while keeping information organized for adjustments and control. Supported campaign structure, digital tools, and workflow organization to improve operational efficiency.

farmaciamaraplus

Customer Service and Operations Support

farmaciamaraplus

Sep 2022 - Dec 2022 • 3 mos

Supported customer service and daily business operations, contributing to a better service experience. Participated in monthly inventory counts, improving product-control accuracy and helping reduce errors. Provided basic IT support to the team to resolve technical issues and maintain operational continuity. Handled customer situations professionally, with a solution-focused and respectful approach.