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zavelian

Lilian Zamora

@zavelian

Senior UX Researcher

Messico
Inglese, Spagnolo
Alcune informazioni sono riportate in lingua inglese.
Chi sono
With 7 years of experience, I'm focused on turning human complexity into strategic decisions, clear products, and real impact across LATAM. I have expertise working in digital interfaces on Customer Experience Research, EdTech, Finance and Branding.... Continua a leggere

Competenze

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zavelian
Lilian Zamora
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Design di UX
I will help you validate your digital product with UX research
A partire da65 USD / progettoMaggiori dettagli

Esperienza lavorativa

Rappi

Senior UX Researcher

Rappi

Jan 2023 - Present • 3 yrs 4 mos

Led end-to-end UX research projects for Product and Design teams Defined objectives and prioritized research using quantitative and qualitative data, potential risks, and business impact Conducted discovery and continuous improvement of features and user journeys Synthesized and shared insights across teams, aligning user needs with strategic business goals and product opportunities Experimented and iterated on product improvements in collaboration with UX/UI designers Cross-functional collaboration across Mexico and Colombia