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zeinebnahly

Zeineb VA

@zeinebnahly

Assistante virtuelle service client appels et reseaux sociaux

Marocco
Francese, Arabo, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Assistante virtuelle sérieuse et organisée avec expérience en secrétariat et centre d’appel. Je gère les messages, appels et tâches administratives avec professionnalisme et rapidité. Je parle arabe et français couramment, avec un niveau correct en anglais. Je peux vous aider à gérer vos messages clients, vos appels, vos pages (Facebook, Instagram, WhatsApp) ainsi que l’organisation de vos rendez-vous. Disponible immédiatement, réponse rapide garantie.... Continua a leggere

Competenze

z
zeinebnahly
Zeineb VA
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Messaggistica ed email
I will manage your customer service messages and calls
A partire da5 USD / progettoMaggiori dettagli

Portfolio

Esperienza lavorativa

Private Site

Full time • 8 yrs 3 mos

Secretary / Administrative Assistant

Oct 2023 - Sep 2024 • 11 mos

Managed appointments and client communication for a home automation company. Explained services, handled calls, and supported administrative tasks with professionalism.

Customer Service Agent

Feb 2020 - Aug 2023 • 3 yrs 6 mos

Provided billing and technical support for Bell Canada customers. Handled calls, resolved issues, and ensured customer satisfaction with professional communication.

Customer Service Agent

Oct 2015 - Aug 2019 • 3 yrs 10 mos

Provided support for clients such as La Redoute and Cdiscount (calls, emails, chat)