
Himanshu G
Google Sheets, Apps Script Automation, Operations Expert
Competenze

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Portfolio
Esperienza lavorativa
Operations Manager
Confidential • Full time
Sep 2023 - Present • 3 yrs 1 mo
Operations and project management professional with 15+ years of experience across SaaS, BFSI, and telecom. Lead a team of 15+ handling compliance and licensing filings for US clients, with a focus on accuracy, turnaround time, and process quality. Designed and built a Google Sheets and Apps Script system for order intake, auto-assignment, status tracking, and productivity reporting, used daily by the whole team. It replaced manual tracking and cut repetitive coordination work. Strengths: workflow automation, process documentation (SOPs), dashboards and reporting, team performance tracking, and Agile/Lean process improvement.
Business Process Lead
Tata Consultancy Services • Full time
Aug 2019 - Sep 2023 • 4 yrs 1 mo
Served as the Business Process Lead in Gandhinagar, Gujarat. Focused on managing business processes and operational excellence within the organization, ensuring project delivery and stakeholder management across diverse service sectors.
Process Developer
Genpact • Full time
Dec 2015 - Mar 2016 • 3 mos
Worked as a Process Developer based in Noida, Uttar Pradesh. Focused on executing business process tasks and maintaining operational standards during a short-term engagement within the professional services framework.