
zhezuk
Communication automation expert VoIP, Twilio, WhatsApp, SMS systems for business
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Communication Systems & Automation Specialist
Freelancing Career • Lavoratore autonomo
Apr 2026 - Present • 1 mo
Set up and configured VoIP systems for business communication, ensuring stable inbound and outbound calling. Integrated cloud communication services including Twilio for SMS, voice, and messaging automation. Built and deployed WhatsApp API automation systems for customer follow-ups, notifications, and lead conversion. Designed bulk SMS campaigns for businesses to improve customer engagement and retention. Assisted small businesses in setting up basic telemarketing workflows for lead outreach and customer communication. Tested and optimized call routing, IVR systems, and message delivery flows for reliability and speed.