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Fiverr Pro
Italiano
$
USD
Zineb B
@zineberrada
Senior ServiceNow Consultant
Marocco
Francese, Arabo
Chi sono
I am an autonomous and motivated Senior ServiceNow Consultant with extensive experience in the ServiceNow environment. I specialize in implementing IRM modules, Service Portals, and custom integrations to solve complex business challenges. I am eager to take on new challenges where I can apply my dynamism, rigor, and competitive spirit to drive organizational success.
Competenze
Zineb B
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Sviluppo CRM ed ERP
I will provide expert servicenow consulting and development services
Esperienza lavorativa
Senior ServiceNow Consultant
KPMG • Full time
Aug 2025 - Present • 1 yr 3 mos
Implementation of the IRM module (Policy & Compliance, Risk Management, Audit Management) for banking sector clients. Configuration of risk management processes, controls, and policies. Design and configuration of Risk Assessment Methodologies (RAM) and Smart Assessments. Development of customized Workspaces using UI Builder and leading junior consultants on GRC best practices.
Capgemini
Full time • 4 yrs 5 mos
Senior ServiceNow Consultant
Apr 2025 - Aug 2025 • 4 mos
Worked on the Airbus Service Portal project. Managed topic segregation on Service Portal widgets and added custom fields with dynamic Reference Qualifiers via Script Includes. Handled visibility via UI Policies and Client Scripts. Managed data imports using Transform Maps and provided guidance to junior team members on portal configuration best practices.
ServiceNow Consultant
Mar 2021 - Apr 2025 • 4 yrs 1 mo
Conducted feasibility studies, impact analyses, and workload estimations for ServiceNow implementations. Responsible for writing test scenarios and managing deliveries across test, administration, and pre-production environments. Provided maintenance support (TMA) including log analysis and root cause identification for regressions.
