z
zivke8

Uros Z

@zivke8

Network Operations Engineer

Serbia
Serbo, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
IT Support and Network Operations Specialist with 3+ years of experience in NOC and ISP environments. Skilled in network monitoring, troubleshooting, incident resolution, and technical support. Hands-on experience with GPON/XGS-PON, VLANs, TCP/IP, DNS, DHCP, Zabbix, Jira, Huawei, Juniper, Nokia, and Cisco equipment. Reliable, detail-oriented, and focused on providing effective technical solutions and excellent communication.... Continua a leggere

Competenze

z
zivke8
Uros Z
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza tecnica
I will troubleshoot network connectivity and IT issues

Esperienza lavorativa

Hyperoptic

Hyperoptic

Full time • 3 yrs 3 mos

Service Operations Engineer

Sep 2025 - Sep 2026 • 1 yr

Responsible for monitoring ISP network infrastructure using Zabbix and Nokia management platforms including AMS and ACS. Investigated and performed troubleshooting for network incidents affecting infrastructure and customer connectivity in a high-availability environment.

NOC L1 Engineer

Sep 2023 - Sep 2025 • 2 yrs

Handled support tickets using Jira and performed first-level troubleshooting for outages and service degradation. Worked with multi-vendor network equipment including Huawei, Juniper, Nokia, Cisco, and Ruckus. Participated in network migration and infrastructure upgrade projects such as site migrations and switch swaps.

Network and IT Operations Technician

Jun 2023 - Sep 2023 • 3 mos

Participated in an ISP network migration project replacing Huawei switches with Juniper equipment. Supported switch swaps, infrastructure upgrades, and connectivity monitoring during the migration. Completed internship and successfully transitioned to a NOC L1 Engineer role.