Statelyitsol

Senior Software Engineer

Decision Hub • Full time

Jun 2024 - Present • 1 yr 11 mos

In my role, I successfully delivered more than ten production-ready features, consistently achieving 100% client satisfaction through seamless integration and robust functionality. I significantly improved database query performance, reducing average response times for large-scale data operations from 10 seconds to 1–2 seconds, with improvements continuously monitored and validated using DataDog to maintain 90% traceability. I also increased unit test coverage to over 80%, which reduced overall testing time by 30% and enhanced the overall reliability of the software. Additionally, I designed and implemented an AI-powered chatbot solution utilizing Microsoft Semantic Kernel to support Customer Service Representatives, successfully delivering three or more minimum viable products that achieved a 70% conversation success rate. To ensure quality, I developed a comprehensive automated testing framework leveraging XUnit and Azure DevOps pipelines, resulting in a 40% reduction in end-to-end testing effort for chatbot validation. Finally, I conducted two structured training sessions on Microsoft Semantic Kernel and provided ongoing mentorship to more than three team members, actively contributing to continuous technical skill development within the team.

Software Engineer

Oak Street Technologies Pvt. Ltd., Islamabad • Full time

May 2017 - Jun 2025 • 8 yrs 1 mo

I reduced feature development time by 30% through the adoption of Clean Architecture principles and modular design patterns within the Staffing & US Payroll module, enabling faster iteration and improved maintainability. By transitioning to a serverless architecture leveraging Azure Functions and Blob Storage, I achieved a 35% reduction in operational costs while enhancing system efficiency. This approach also delivered a fivefold improvement in scalability, allowing the platform to manage peak traffic loads effectively and consistently maintain 99.99% uptime for mission-critical applications. I successfully integrated more than four external systems—including Vertex, Symmetry, Outlook, and Twilio—into .NET and Angular-based applications, significantly enhancing overall functionality and end-user experience. As team lead, I guided a cross-functional group of more than five developers to deliver the payroll module on schedule with complete feature coverage, while fostering a collaborative environment and providing active mentorship. I further strengthened software reliability by attaining over 60% unit test coverage, which decreased testing duration by 20% and accelerated release cycles. Additionally, I conducted technical evaluations for more than ten candidates across senior and junior roles, playing a key role in building a high-caliber team and upholding technical excellence.