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HR Manager & Organization Operation Manager
Digital Agency • Full time
Apr 2024 - Jan 2026 • 1 yr 9 mos
Human Resources Management Led end-to-end recruitment processes globally, improving hiring efficiency and talent quality Designed and implemented performance management systems (KPI/OKR) aligned with business objectives Developed employee engagement and retention strategies, reducing turnover rate Established HR policies and ensured compliance with labor regulations Initiated learning & development programs to strengthen leadership pipeline Organizational Operations Management Optimized internal workflows and established SOPs to enhance operational efficiency Managed cross-functional projects, ensuring on-time delivery and resource alignment Developed KPI frameworks and conducted data analysis to support strategic decisions Led organizational restructuring and change management initiatives Implemented systems and tools to improve operational transparency and automation