c
connected_line

Youshaa K.

@connected_line
5,0(8)

Level 1

CEO and Customer Support Specialist, BPO and Call Center Expert

Pakistan
Inglese, Urdu, Hindi
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Need reliable Customer Service & Customer Support for your business? I provide professional call, chat & email support to improve customer satisfaction and retention. With 5+ years of experience and 50+ trained agents, we handle inbound calls, customer inquiries, complaint resolution, order & account assistance, follow-ups and troubleshooting. CRM: Zendesk, HubSpot, Freshdesk, Salesforce & Zoho. Industries: Telecom, Energy, Healthcare, Travel & Hospitality, Legal & Property Management. 24/7 Support | Scalable Solutions | Professional Agents... Continua a leggere

Competenze

c
connected_line
Youshaa K.
7 USD/ora
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza clienti
I will provide customer support chat support call center services
5,0(8)
Shopify
I will build shopify store shopify website or dropshipping store

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7 USD

/

ora

Portfolio

Esperienza lavorativa

Connected_Lines

Chief Executive

Connected Lines • Lavoratore autonomo

Apr 2021 - Present • 5 yrs 5 mos

As CEO & Founder of Connected Lines, I lead a growing BPO and IT services company focused on delivering professional customer service, customer support, call center, and digital solutions. My experience includes managing 50+ agents, developing client-focused support operations, building scalable workflows, overseeing CRM-based processes, and maintaining service quality across multiple industries. I have hands-on expertise in customer relationship management, inbound and outbound call operations, live chat and email support, team management, quality assurance, client communication, business development, and operational strategy. My role combines leadership with practical involvement in day-to-day service delivery, allowing me to understand both business requirements and customer expectations. Through Connected Lines, I have developed experience serving clients across Telecom, Energy, Healthcare, Travel & Hospitality, Legal, and Property Management sectors, with a strong focus on reliability, customer satisfaction, retention, and scalable support solutions.

8 Recensioni
5,0

(8)
(0)
(0)
(0)
(0)
Valutazione dettagliata
  • Livello di comunicazione del venditore
    5
  • Qualità della consegna
    5
  • Valore della consegna
    5
1-5 di 8 recensioni
Ordina per
Più rilevante
    E

    elcservices

    US

    Stati Uniti

    Collaborazione in corso
    5

    Great experience. The calls were handled professionally, communication was smooth, and everything was delivered as promised. Will definitely work with them again.

    200 USD-400 USD

    $

    1 giorno

    Tempo

    gig

    Assistenza clienti

    Utile?
    Sì
    No
    T
    image-docs

    taowhim33

    US

    Stati Uniti

    5

    Excellent service from start to finish. The team handled our inbound calls professionally and maintained a high level of responsiveness throughout the project. Communication was clear, the work was delivered as expected, and the overall experience was smooth. I would definitely recommend this seller for reliable inbound customer support.

    100 USD-200 USD

    $

    3 giorni

    Tempo

    gig

    Assistenza clienti

    Utile?
    Sì
    No
    E

    elcservices

    US

    Stati Uniti

    Collaborazione in corso
    5

    Great experience working with him. Very professional, cooperative, and easy to communicate with. He clearly understood the requirements and made the whole process smooth and hassle-free. The chat support work was handled very well, and I really appreciate the dedication and professionalism. Would definitely...

    200 USD-400 USD

    $

    3 giorni

    Tempo

    gig

    Assistenza clienti

    Utile?
    Sì
    No
    L
    image-docs

    levipaxt0n

    US

    Stati Uniti

    5

    Great experience working with this client. Communication was clear, requirements were well explained, and the entire process went smoothly. Very professional and cooperative throughout the project. I would be happy to work with them again and highly recommend them.

    200 USD-400 USD

    $

    4 giorni

    Tempo

    gig

    Assistenza clienti

    Utile?
    Sì
    No
    E

    e_trendz1

    US

    Stati Uniti

    5

    Amazing working with him. He is too professional, too humble in his work and he also has a very hardworking team. Will work with him again soon. Highly Recommended to all.

    50 USD-100 USD

    $

    1 giorno

    Tempo

    gig

    Assistenza clienti

    Utile?
    Sì
    No