d
dany47

Muhammad Saeed

@dany47
4,9(67)

Level 2

Committed to Excellence in Customer Support and Virtual Assistance

Pakistan
Inglese, Francese, Tedesco
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Hi! I’m a dedicated Customer Support Specialist & Virtual Assistant with 6+ years of experience helping businesses grow through reliable inbox management, live chat, email support, lead generation, appointment scheduling, CRM updates, and daily admin tasks. I’ve supported eCommerce, service, and rental businesses—handling customers, disputes, follow-ups, and operations. Let’s streamline your support and scale your business.... Continua a leggere

Competenze

d
dany47
Muhammad Saeed
7 USD/ora
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Messaggistica ed email
I will do virtual assistant and customer service work
4,9(39)
Assistenza clienti
I will do customer service, virtual assistant and support tasks
4,7(13)

Vuoi lavorare su base oraria?

Spiega a Muhammad Saeed cosa ti serve.

7 USD

/

ora

Portfolio

Esperienza lavorativa

Customer Support Specialist

NovaCart eCommerce Solutions • Full time

Jan 2024 - Feb 20262 yrs 1 mo

Managed customer support for Shopify-based eCommerce stores handling email, live chat, and social media inquiries. Assisted with order tracking, refunds, returns, and dispute resolution while maintaining high customer satisfaction. Organized support tickets using tools like Zendesk and Gorgias and helped improve response time by implementing structured workflows.

eCommerce Operations Virtual Assistant

BrightMart Online Store • Part time

Jan 2023 - Aug 20252 yrs 7 mos

Provided operational support for a growing DTC brand. Managed product listings, order processing, and customer inquiries. Assisted in maintaining product catalogs and coordinating with suppliers. Ensured smooth order fulfillment and helped resolve customer issues efficiently.

67 Recensioni
4,9

(63)
(1)
(2)
(0)
(1)
Valutazione dettagliata
  • Livello di comunicazione del venditore
    4,8
  • Qualità della consegna
    4,8
  • Valore della consegna
    4,9
1-5 di 67 recensioni
Ordina per
Più rilevante
    M
    image-docs

    marcoresendiz

    US

    Stati Uniti

    5

    We were incredibly impressed with the exceptional service we received. The team was attentive, professional, and went above and beyond to ensure our needs were met. Every interaction was handled with courtesy and efficiency. It's clear that a high standard of customer care is a priority. We wholeheartedly recommend their services.

    Fino a 50 USD

    $

    1 giorno

    Tempo

    gig

    Messaggistica ed email

    Utile?
    No
    L

    lowcarbv

    US

    Stati Uniti

    5

    I had a great experience working with Saeed. Communication was clear and timely from start to finish, and he followed instructions well while also showing initiative where needed. The work was delivered promptly and met expectations. I especially appreciated his responsiveness and willingness to make...

    Fino a 50 USD

    $

    1 giorno

    Tempo

    gig

    Messaggistica ed email

    Utile?
    No
    G
    image-docs

    giannitmp

    US

    Stati Uniti

    5

    excelent service i will recommend , good communication, very good

    Fino a 50 USD

    $

    8 giorni

    Tempo

    gig

    Messaggistica ed email

    Utile?
    No
    J

    jonniep06

    GB

    Regno Unito

    5

    Great to work with

    Fino a 50 USD

    $

    3 giorni

    Tempo

    gig

    Messaggistica ed email

    Utile?
    No
    R

    rebrian

    US

    Stati Uniti

    5

    Great work

    Fino a 50 USD

    $

    3 giorni

    Tempo

    gig

    Messaggistica ed email

    Utile?
    No